March 12th, 2010 by psloane
Tags: google, internet, map, street, view
Where I live in Camberley has just gone up on Google Maps Street View. It is remarkable to take a virtual stroll down your street as it was one day last year. Have you tried this yet? You can use it to look at the street where you lived as a child, the holiday cottage you plan to stay in, the new house that your friend has just moved into, your office and how the entrance looks etc.
This is just part of the revolution in geographic information and visual data that is available. How can you use this in your marketing? Well apart from making your own premises look as professional as possible it gives you a chance to do some market research on your clients or prospects. Now you can look at somewhere before you go there and forewarned is forearmed.
The growth of useful data on the internet is staggering. The continuing challenge is how to harness it for more effective communication, understanding, insights and marketing.
March 5th, 2010 by psloane
Tags: e-mail
I receive a number of e-mail newsletters and I send out a regular one of my own. It seems that the e-mail newsletter has become an essential part of the marketing mix for companies large and small. Read the rest of this entry »
January 25th, 2010 by Mark Kelleher
Tags: CRM, e-mail
Thank heavens for spam filters! We’d all be far worse off without them. I’d like to shake the hand of whoever invented them. Named after the Monty Python spam sketch, spam e-mailing has gone through various phases since the early 90s: irritating, then annoying, now largely ignorable using filters. Read the rest of this entry »
January 18th, 2010 by Mark Kelleher
Tags: apple, Digital, iphone, mobile
It’s time for a post in the occasional series of things ‘you should seriously look at’ in the marketing space. Today, one of Steve Jobs’s babies – iPhone Apps.
We said in our review of the year in December that this was the year of mobile marketing. Inclusion of mobile at the number 1 spot for growth and potential was almost totally due to Apple’s iPhone Apps. Read the rest of this entry »
January 14th, 2010 by Mark Kelleher
It is an undeniable fact that the people at the top of organisations are less ready to embrace newness than those lower down. This is because they have spent numerous years behaving in certain ways, and because of that they’ve been successful and received plaudits and promotion. Read the rest of this entry »
January 11th, 2010 by Mark Kelleher
Tags: CRM, Social media
If I had a pound each time that someone has asked me “what is CRM?”, I’d be on the beach in Malibu right now. And for everyone you meet, each person seems to have a different idea of what this CRM thing is. Everyone seems to be able to agree that it is based on creating a relationship directly with a single customer or prospect, and most agree that it involves personal data in some way. Read the rest of this entry »
January 6th, 2010 by Mark Kelleher
Tags: B2B, B2C, cost model
So, I was having cocktails with this chap from EMI, and he said to me that online has changed many things about the way organisations market products and services, and the biggest, prickliest thing for him was how to charge for accessing stuff online. And this is a biggie. Read the rest of this entry »